App Ludo takes your privacy seriously. On this page, you'll find exactly what information we collect, why we collect it, and how it's kept secure.
How App Ludo Handles Your Information — A Quick Overview
App Ludo only collects data that is strictly necessary for operating the platform and meeting legal requirements. No unnecessary data is collected.
All your personal information and transactions are secured with SSL 256-bit encryption — bank-level security on every connection.
App Ludo never sells or transfers your personal data to third parties for advertising or any other commercial purpose. This is an unconditional commitment.
You can view, correct, or request deletion of your data at any time — simply contact our support team.
App Ludo clearly explains which cookies it uses and why. You also have the option to disable non-essential cookies.
A specific retention period is defined for each type of data. Once that period ends, the data is securely deleted.
App Ludo collects three categories of data
Full name, mobile number, email address, date of birth, and national ID number (for KYC). This information is required for registration and identity verification.
Deposit and withdrawal history, payment method details (full card/account numbers are not stored), and betting history. Required to meet legal obligations.
IP address, device type, browser details, and time spent on each page of the platform — collected for security monitoring and to improve your experience.
This Privacy Policy applies to all services on the App Ludo (appludo.click) platform. By using the platform, you are deemed to have accepted this policy. For any questions, contact us at support@appludo.click.
App Ludo collects your personal information for a few specific purposes only — it is never used for anything beyond those. Every piece of data collected has a clear reason behind it, directly tied to delivering your service.
App Ludo never collects more information than necessary. We follow a data minimization principle — only what's needed, nothing more.
Collected data is never used beyond its stated purpose. The main ways App Ludo uses your information are:
Data used for analytics is always anonymized — meaning it is used as numerical statistics only, with no link to your name or account.
App Ludo does not sell your personal data or share it with third parties for advertising purposes. However, limited data sharing may be necessary in certain circumstances:
App Ludo has written agreements with every third party that explicitly require them to maintain the confidentiality of any data shared.
App Ludo's website uses cookies. Cookies are small data files stored in your browser that help the platform remember your preferences and maintain secure sessions.
Cookies used on App Ludo:
You can disable non-essential cookies from your browser settings. However, turning off essential cookies may cause some features to stop working properly.
App Ludo uses multiple layers of security to keep your data safe:
In the event of a data breach (which has not occurred to date), App Ludo will notify affected users as quickly as possible in accordance with legal requirements.
As an App Ludo user, you have important rights over your own data. These rights are recognized under international data protection regulations.
| Rights | Description | How to Apply |
|---|---|---|
| Access | Your right to see what information we hold about you | Email Support |
| Correction | Your right to correct inaccurate or outdated information | Profile Settings or Support |
| Deletion | Request for Data Deletion After Account Closure | Email Support |
| Portability | Right to Download Your Data | Submit a Support Request |
| Objection | Your right to opt out of marketing communications | Email Unsubscribe or Settings |
To exercise any of your data rights, email support@appludo.click. App Ludo typically responds within 30 days. Certain legally required data (such as transaction history) may not be eligible for deletion.
Each type of data has a defined retention period. Once that period ends, the data is securely deleted or anonymized.
Certain data must be retained for legal reasons — even if you request deletion, it cannot be removed before the mandatory retention period expires.
App Ludo is strictly for users aged 18 and above. App Ludo does not knowingly collect data from anyone under 18.
Age is verified through KYC. If an underage account is identified, it will be suspended immediately and all collected data will be deleted.
If you believe your child has created an account on App Ludo, please contact us at support@appludo.click — we will act promptly.
App Ludo reserves the right to update this Privacy Policy at any time. For significant changes, users will be notified in advance by email or SMS.
Continuing to use the platform after an updated policy is published will be considered acceptance of the new terms. The date of the latest update is always shown at the top of this page — it's worth checking from time to time.
For any privacy-related questions, requests, or complaints, contact App Ludo's data protection team directly:
If you are not satisfied with App Ludo's response, you have the right to lodge a complaint with an international data protection authority.
Many people are cautious about sharing personal information online — and rightly so. App Ludo believes that awareness deserves respect, not dismissal. That's why this privacy policy was written with genuine transparency in mind, not just to meet legal obligations.
Digital transactions in Bangladesh are growing every day — people now shop, send money, and pay bills on their phones. In this environment, data protection matters more than ever. When someone registers on App Ludo, they are not just creating a betting account; they are also sharing their name, phone number, and identity details. Safeguarding that trust is App Ludo's responsibility.
Some users feel uncomfortable submitting a photo of their NID during the KYC process — and that's understandable. But there's an important reason it's mandatory: without it, anyone could open an account under a false identity, creating opportunities for fraud and money laundering. KYC is essentially a layer of protection for honest users. App Ludo uses this information solely for identity verification and does not share it with third parties.
We understand that marketing emails and SMS can be frustrating. At App Ludo, you can opt out of promotional communications at any time — just click the "unsubscribe" link in any email or turn off notifications in your profile settings. Note that security alerts (such as new device login warnings) cannot be disabled, as they exist to protect your account.
In short, App Ludo's privacy policy comes down to one simple principle: your data is yours — we use it only temporarily to provide the services you need. It goes nowhere else, is never sold, and is never misused.
Common Questions About Betting and Responsible Gaming
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